Flexible Retainer

Flexible access to specialist expertise, without giving up control.

Intelligent Co-Ops is Arinco’s modern managed services approach, combining operational support and specialist expertise across cloud, data, security, M365 and platform services.

The Flexible Retainer module provides access to Arinco expertise through a flexible monthly allocation of hours, while you retain ownership of your platform. Delivered using DevOps-first practices, work is completed through automation, repeatable deployment patterns and modern engineering approaches, not manual click ops.

Why organisations use Arinco's Flexible Retainer module

Access cloud, data, security, M365 and platform specialists when needed.

Extend internal teams with flexible, part-time capacity and burst support during periods of growth or complexity.

Retain ownership of your platform while leveraging expertise across Intelligent Co-Ops and professional services teams.

Direct efforts towards the highest priorities, including enhancements or advisory work.

No lock-in contracts, cancel with 30 days’ notice if you’re not seeing value.

What's included

Advisory support and technical guidance across Microsoft platforms.
Service requests, operational support and small enhancements.
Access to specialist expertise across Co-Ops and professional services teams.
Flexible monthly capacity aligned to your priorities.
DevOps-based delivery using automated, repeatable deployment patterns.
Monthly service delivery with a dedicated CSM, reporting and forward planning.

Intelligent Co-Ops customer success stories

Modernising UNSW College’s IT infrastructure to drive scalable growth and efficiency

Reducing Azure costs and optimising resources at ForHealth

Arinco boosts resiliency, security for managed services customers by using Azure Business Continuity Center

Want to learn more? Talk to one of our experts