PROFESSIONAL SERVICES
Arinco helps legal, accounting, consulting and other professional services firms across Australia and New Zealand use Microsoft AI to improve client service, increase workforce capacity and put organisational knowledge to work.
We connect secure cloud platforms, trusted data, modern applications, workplace tools and governance so firms can introduce AI while protecting client information, quality and professional accountability.
Professional services firms face rising client expectations, growing workloads, pricing pressure, regulatory obligations and competition for experienced people. Fragmented knowledge, manual processes and ageing systems can also make it harder to deliver consistent work and respond quickly.
AI can help teams research, draft, analyse and collaborate more efficiently. Sustainable adoption depends on secure platforms, connected data, effective knowledge management and governance that protects confidentiality, quality and professional judgement.
Provide faster, more responsive and personalised service through AI-enabled research, drafting, digital experiences and access to relevant client information.
Reduce repetitive administration with Microsoft 365 Copilot, agents and automated workflows, giving professionals more time for clients, analysis and higher-value work.
Connect documents, precedents, project information and specialist knowledge so teams can find trusted information and apply it more consistently.
Bring together client, project, financial and operational data to improve visibility across performance, profitability, resource demand and emerging opportunities.
Secure sensitive information through strong identity, access, data governance and responsible AI controls, supported by appropriate review and professional accountability.
Hear how Arinco works alongside professional services firms to protect client information, modernise delivery and introduce AI into high-value work with appropriate governance and oversight.
The right opportunities depend on each firm’s services, clients, knowledge assets, risk profile and technology environment. Common use cases include:
Search large collections of documents, identify relevant information and summarise findings to support research, discovery, due diligence and client work.
Help professionals create first drafts using approved templates, precedents and organisational knowledge, with citations and expert review supporting quality and accountability.
Create copilots, agents and intelligent applications that help clients access information, complete common requests and collaborate with professional teams.
Find relevant experience, draft responses and coordinate review workflows to reduce the time required to prepare high-quality bids and proposals.
Automate approvals, document handling, quality checks and other repeatable processes while retaining clear controls, escalation points and human oversight.
MinterEllison worked with Arinco to develop a secure Advice Generator using Azure OpenAI and Azure AI Search. The solution drafts legal advice from approved research content and provides citations so lawyers can review the source material and remain accountable for the final advice.
The impact:
Arinco brings together the strategy, platforms, data, applications, security and managed services needed to introduce AI across complex professional services environments.
Identify valuable AI opportunities, assess organisational readiness and establish the governance, operating model and adoption pathways needed to scale responsibly.
RELATED CAPABILITIES
Create secure Azure platforms, governed data environments and identity and security controls that protect client information and support analytics, applications and AI.
Build copilots, agents, applications and automated workflows that improve research, drafting, client interactions and internal processes.
Prepare identity, devices, collaboration tools and organisational practices for secure adoption of Microsoft 365 Copilot, workplace agents and AI-enabled ways of working.
RELATED CAPABILITIES
Maintain and evolve Microsoft environments through ongoing operational support, specialist expertise, security management and continuous optimisation.
RELATED CAPABILITIES
See how professional services firms are using Microsoft AI, cloud, data, security and workplace technologies to improve client delivery, increase productivity and modernise operations.
Professional services firms can use AI to support research, analyse documents, create first drafts, prepare proposals, automate workflows and help employees find organisational knowledge. Each use case should be assessed for client value, information sensitivity, risk and the level of professional review required.
Firms need secure platforms, strong identity and access controls, governed data sources and clear policies for how client information can be used. AI outputs should also be monitored and reviewed, with access limited to approved people, systems and information.
Microsoft 365 Copilot can assist with drafting, summarising meetings and documents, finding information and completing routine work across Microsoft applications. Effective adoption also requires appropriate data permissions, governance, training and processes for measuring value.
Scaling AI typically requires secure cloud platforms, connected and governed data, effective knowledge management, identity and cybersecurity controls, monitoring and clear operational ownership. Microsoft Azure, Microsoft Fabric, Microsoft 365 Copilot and Microsoft security technologies can support different parts of this environment.
Talk to Arinco about using Microsoft AI, cloud, data and security capabilities to improve client delivery, support your people and modernise operations securely.
Get started on the right path to cloud success today. Our Crew are standing by to answer your questions and get you up and running.
