Keeping pace in a world that isn't slowing down
Modern cloud, data and AI platforms don’t stop evolving once they’re deployed. As environments grow, so do the demands on stability, security, cost and operational capacity. And with AI and technology moving faster than ever, most organisations can’t keep pace while also focusing on their core business. That’s where a more adaptive approach to managing modern environments matters.
Modern managed services for Microsoft platforms
Intelligent Co-Ops is our modern managed services approach for Microsoft environments, combining proactive operations, specialist expertise and continuous improvement to deliver reliable, high-performing and secure platforms. Delivered using DevOps-first practices, Intelligent Co-Ops ensures environments are managed through automation and repeatable deployment patterns, aligned to ITIL-based service management. Intelligent Co-Ops can operate as a fully managed service or as a flexible extension of your internal team.
Why organisations use Intelligent Co-Ops
Access a team of cloud, security, data and platform specialists for the cost of a single hire.
Tap into Arinco’s broader expertise across architecture, engineering and platform operations.
Improve platform performance, security and cost over time through a focus on measurable outcomes.
Maintain stability and reduce operational risk through proactive monitoring, automation and governance.
No lock-in contracts, cancel with 30 days’ notice if you’re not seeing value.
Hear from our Intelligent Co-Ops Practice Lead
Intelligent Co-Ops provides ITIL-based operational support across Microsoft platforms
Azure
Platform services
Identity
Entra ID, B2C
Applications
App Services, Integration
DevOps
Azure DevOps, GitHub
Modern workplace
Microsoft 365
Data & AI
Fabric, Databricks
Intelligent Co-Ops modules
We offer two engagement modules to suit your preferred level of operational responsibility, delivered through a monthly model with a dedicated Customer Success Manager, reporting and structured planning.
Module 1: Managed Service
Arinco manages daily platform operations on a fixed price basis, including monitoring, incidents, maintenance and governance, with SLA-based support and clear response and resolution targets.
Best for organisations wanting full operational support.
Module 2: Flexible Retainer
Access Arinco expertise through a flexible monthly allocation of hours for advisory support, service requests, enhancements and specialist expertise.
Best for teams that run their platform but need access to technical expertise.
Optional add-ons
Enhance & Modernise
Additional capacity for enhancements and improvements.
Available for Managed Service
After-hours support
24x7 response for major incidents.
Available for Managed Service
Cloud Solution Provider (CSP)
Azure billing and licensing through Arinco and access to Microsoft support.
Available for both modules
