Intelligent Co-Ops for Intelligent Workplace

Modern managed services for Microsoft 365 and digital workplace platforms.

Modern organisations rely on Microsoft 365 to enable collaboration and productivity in a hybrid work environment. As usage grows, maintaining security, governance and performance becomes more complex.

At Arinco, we believe modern managed services should be delivered collaboratively, in close partnership with our customers. That’s why we call our approach Intelligent Co-Ops, providing modern managed services for Microsoft 365 environments. We help organisations run, support and continuously improve their digital workplace platforms across Microsoft 365 services, ensuring platforms remain secure, compliant and effective.

Delivered using DevOps-based practices, including Infrastructure as Code and CI/CD, Intelligent Co-Ops uses automated, repeatable deployment patterns aligned to ITIL-based service management. We support ongoing change and adoption to help organisations evolve their workplace experience while maintaining control, consistency and productivity.

Why organisations choose Intelligent Co-Ops for Intelligent Workplace

Keep workplace platforms reliable with proactive support and operational management that reduces disruption and improves user experience.

Strengthen security and compliance through Microsoft 365 controls, governance policies and secure configuration practices.

Improve platform governance with structured management of changes, content, access and lifecycle controls.

Enable continuous improvement by aligning Microsoft 365 services with roadmap changes and evolving business needs.

No lock-in contracts, cancel with 30 days’ notice if you’re not seeing value.

Intelligent Co-Ops modules

We offer two engagement modules to suit your preferred level of operational responsibility, delivered through a monthly model with a dedicated Customer Success Manager, reporting and structured planning.

Module 1: Managed Service

Arinco manages daily platform operations on a fixed price basis, including monitoring, incidents, maintenance and governance, with SLA-based support and clear response and resolution targets.

Best for organisations wanting full operational support.

Module 2: Flexible Retainer

Access Arinco expertise through a flexible monthly allocation of hours for advisory support, service requests, enhancements and specialist expertise.

Best for teams that run their platform but need access to technical expertise.

Optional add-ons

Enhance & Modernise

Additional capacity for enhancements and improvements.

Available for Managed Service

After-hours support

24x7 response for major incidents.

Available for Managed Service

Cloud Solution Provider (CSP)

Azure billing and licensing through Arinco and access to Microsoft support.

Available for both modules

Intelligent Co-Ops customer success stories

Want to learn more? Talk to one of our experts

Get started on the right path to cloud success today. Our Crew are standing by to answer your questions and get you up and running.